ART-DECOR®

Support Level Agreements (SLA2)

These are the support plans for ART-DECOR® hosted servers for organizations who want ART-DECOR® server support for development or production environments, hosted on our servers. As per January 1, 2017, ART-DECOR Open Tools GmbH (ADOT) offers the following Support Levels. Please contact us for any further information.

Support Plan
“Starter”
(STA)

This support plan includes

3.500€

Price / year / server, excl. V.A.T., bookable per year in advance

Support Plan
“Expert”
(EXP)

This support plan includes

11.500€

Price / year / server, excl. V.A.T., bookable per year in advance

Support Plan
“Extended”
(XTN)

This support plan includes

22.500€

Price / year / server, excl. V.A.T., bookable per year in advance

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