ART-DECOR®

Support Level Agreements (SLA1)

These are the support plans for foreign hosted servers for organizations who want ART-DECOR® server support for development or production environments, hosted on their own servers. As per January 1, 2017, ART-DECOR Open Tools GmbH (ADOT) offers the following Support Levels. Please contact us for any further information.

Installation and Update Support
(IUS)

This support plan includes

1.500€

Price / year / server, excl. V.A.T., bookable per year in advance

Support Plan
“Basic”
(BAS)

This support plan includes

3.500€

Price / year / server, excl. V.A.T., bookable per year in advance

Support Plan
“Production”
(PRO)

This support plan includes

11.500€

Price / year / server, excl. V.A.T., bookable per year in advance

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